We ship Live Feeders Monday Through Wednesday- If you order after Noon on Wednesday please give the shop a call to make sure we can still get you added for the current weeks delivery, otherwise it will be shipped the following Monday (unless there is an observed Holiday.)
Our feeder crickets are available in various sizes and counts. Larger adult crickets are excellent for the feeding to birds, small mammals and fishing.
- Pinheads (just hatched)
- 1/8 inch
- 1/4 inch
- 1/2 inch
- 3/4 inch
PLEASE READ THE FOLLOWING:
We guarantee that your order will arrive healthy and alive. If you receive a shipment that is dead or damaged you must notify us within 12 hours by phone at 727-531-6200 or email us at firstname.lastname@example.org. DO NOT refuse or return the shipment if it is damaged or arrives dead. (A photo may be required.) We cannot guarantee shipments you refuse or leave out in inclimate weather. If your shipment has not arrived as scheduled please call us or email us within 24 hours so we can contact the shipping company and track the order.
Shipments will be made Monday - Wednesday (excluding holidays) to avoid crickets sitting in a shipping warehouse during the weekend. Cut-off time for orders shipped on same day is 11am Eastern.
No packages will be left at your door so please be sure someone will be home the day that your shipment is due to arrive. If you prefer to have the shipment held at a customer service center for you to pick up, you should inform us when you place your order.
During the hot months and the cold months we will only ship overnight to prevent the feeders from dying while in route due to the extreme temperatures. When temperatures fall below 50 degrees and are above 85, we CANNOT guarantee live arrival.
Pinheads through 1/4 inch size crickets must be shipped Over-night or Express. We cannot guarantee live arrival otherwise.
When heat packs or cold packing is necessary there will be an additional shipping fee of $1.99 per box.
We reserve the right to refuse service to anyone at anytime.
We ship anywhere in the United States. We use FedEx as our shipper. If you are in the state of Florida, most shipments are received the next day.
We only guarantee live arrivals if you use FedEx Express. Due to uncertain weather conditions at various times of the year, we cannot control the heat, rain or cold the insects are exposed to while being shipped without a next day delivery.
If your order does not arrive alive or is damaged DO NOT reject the shipment.
Call us at 727-531-6200 within 12 hours of receiving the order with any problems so that we can take care of you and the issue at hand.
If the temperatures are over 86 degrees we will add cold packs for a small fee. If you do not wish to use the cold packs we cannot guarantee your insects.
If the temperatures drop below 58 degrees, we will add heat packs for a small fee. If you do not opt to have them added we cannot guarantee your insects live arrival.
Posted by Barrie Journey on 4th Nov 2016
Very good company to buy ones reptile feed from. Always willing to help their customers... I would highly recommend this store. They also go with the Repticon shows, so you can get even more items at a reasonable price.
customer service is fantastic
Posted by Unknown on 12th May 2016
Had an issue with the first box I ordered these guys sent out another box next day. Can't beat their customer oriented service
Posted by helen yettaw on 18th Apr 2016
The second shipment of crickets seemed to contain more crickets than the first and last shipment....also the second shipment lived longer....that may be due to using the total bits and oranges and other fruits and vegetables.
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